At Essencie, we aim to deliver your jewellery safely, transparently, and within reasonable timelines. Please read the following shipping policy carefully before placing your order.

SHIPPING COVERAGE

• We currently ship across India
• International shipping may be introduced in the future and will be updated accordingly on the website.

Customers may choose to register with us to receive updates regarding shipping, new collections, promotions, and related information.

SHIPPING CHARGES (INDIA)

• Free standard shipping across India.
• Cash on Delivery (COD): Flat charge of ₹99
• Additional charges may apply for deliveries to remote or inaccessible locations.

ORDER PROCESSING & DISPATCH

• Orders are typically processed and dispatched within 7–10 business days.
• Products requiring customisation, preparation, or made-to-order production may take 10–15 business days to ship.
• Shipping timelines may vary based on product type, order volume, or operational constraints.

In rare cases, dispatch or delivery may be delayed due to circumstances beyond our control, including government regulations, courier delays, natural events, or force majeure situations.

DELIVERY TIMELINES

• Delivery timelines vary based on location and courier partner.
• Rural or remote domestic addresses may require additional delivery time.
• Orders shipped to Jammu & Kashmir and North Eastern states may:
• Take longer than usual
• Incur additional delivery charges

ADDRESS & DELIVERY RESTRICTIONS

• We do not ship to PO Box or military addresses.
• Customers are responsible for providing complete and accurate address details.
• Essencie is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

OCTROI / LOCAL STATE DUTIES

• Certain states may levy Octroi or local entry taxes on deliveries.
• These charges are imposed by local authorities and are beyond Essencie’s control.
• Customers are responsible for paying any such duties at the time of delivery.

In cases where duties are refused:

• The cost of goods and/or return shipping charges may be deducted or charged as applicable.

RISK & OWNERSHIP

• Ownership of products passes to the customer once the order has been successfully delivered.
• Essencie is not liable for delays, loss, or damage caused by courier partners after dispatch, except where covered under our Returns & Refunds Policy.

IMPORTANT NOTES

• Orders delivered to remote areas may attract additional shipping charges.
• Shipping timelines are estimates and not guaranteed delivery dates.
• Essencie reserves the right to update shipping methods, partners, or charges without prior notice.

CONTACT INFORMATION

For shipping-related queries, please contact:

Email: care@essencieofficial.com

Essencie(A Zoharet Brand)
84 Chandra kala colony, Durgapura, Jaipur, Rajasthan

India - 302018.